HIS.com Status: mail.his.com - change in handling over over-quota mailboxes

[HIS System Status Updates]

We've made a change in handling of quotas for mailboxes on mail.his.com 
to extend the grace period that users have once they've exceeded their 
disk space allowance until mail for their account starts being rejected.

Accounts on mail.his.com have two quotas:  a 'soft' quota that can be 
exceeded for a period of time, and a hard quota that can't be exceeded.  
Under the new policy, quotas are set as follows:

*Mailbox Type*
	*soft quota* 	*hard quota* 	*grace period*
regular
	100 megabytes
	150 megabytes
	10 days
superbox
	250 megabytes
	375 megabytes
	10 days


When you go over your disk space quota, you'll be able to continue to 
receive mail for 10 days, or until you hit your 'hard' quota, whichever 
comes first.  Once your grace period has run out, or you hit your hard 
quota, no more mail for you will be accepted until you delete enough old 
mail to get below your soft quota.

If you exceed your disk space quota, you'll get a notice to let you know.

To check your disk space status on on mail.his.com, log on to 
https://mail.his.com - there's a bar graph on the left-hand side of the 
screen once you've logged in that shows your disk space status.

Disk space quotas are necessary for reliable system operation - without 
per-user limits, it would be possible for disk use to get out of 
control, causing mail to be rejected for large numbers of users when 
disks filled up.  We've tried to set the limits very generously, making 
them high and giving a very long grace period to handle situations like 
temporarily going over your allowance while on vacation or away from the 
office or getting several messages with unusually large file attachments.

If you have any questions or problems, drop us a note at support at his.com


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