[PC-BH-Integration] HIPAA Issue Related to Computer Lock OutInterval
LeeM at familycareinc.org
Thu Jan 29 11:19:01 EST 2009
At FamilyCare we enforce a lockout time after ten minutes of no
activity. Too my knowledge it has always been ten minutes, and I have
been with the company for six years.
Lee McDonald, MCSA
From: Susan Fillmore, R.N.
Sent: Wednesday, January 28, 2009 9:01 PM
To: Jeff Livermore; Lee McDonald
Subject: FW: [PC-BH-Integration] HIPAA Issue Related to Computer Lock
Can one of you respond to this?
From: pc-bh-integration-bounces at lists101.his.com
[mailto:pc-bh-integration-bounces at lists101.his.com] On Behalf Of Louise
Sent: Wednesday, January 28, 2009 6:22 AM
To: 'pc-bh-integration at nccbh.net'
Subject: [PC-BH-Integration] HIPAA Issue Related to Computer Lock
We are searching for information related to the length of time that
organizations have in place related to computers locking users out of
the system. We are attempting to gather information from our colleagues
to assist us in establishing a benchmark. We have had a request from 2
areas within our organization to lengthen the amount of time at which
the system locks a user out. They are as follows:
1. A 24X7 crisis hotline unit that is located in a secure area with key
pad entry. Currently the system locks the user out after 10 minutes of
no activity causing frequent log ins. No clients enter this area, only
2. An outpatient clinic providing medication management services and
outpatient psychotherapy services. The minimum length of service is 30
minutes and the maximum is 90 minutes. This unit is in a secure area
with key pad entry, each provider of service is in a private office,
clients are escorted in and out of the office area by the clinician
treating them. The system locks users out after 10 minutes of no
We would appreciate any information you may will willing to share with
Thank you for your consideration.
VP Continuous Improvement
Youth alternatives Ingraham
lhaddock at yimaine.org
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