[PC-BH-Integration] Measuring Integrated service at a med-surg hospital - evaluation

[Lynne.Padgett at kp.org]

Hi everyone,
I'm a psychologist based in hospital medicine.  I work at a med-surg 
facility, and have no outpatient work.  Essentially, I'm a psychologist 
C/L service.  I receive consults primarily from hospitalists, but also 
from some specialty services.  At this point, patients aren't billed and 
our visits are documented in the medical chart.  I think I have a great 
job. 

However, Our chief is looking for objective measures by which to review 
our performance.  Currently, we report our annual patient contacts. 
However, for our performance reviews, our activities don't "fit" the 
physician criteria (All CHF patients admits are followed on the CHF 
protocol), nor do they fit the outpatient Behavioral Health criteria (On 
time for appointments). 

I'm open to any suggestions anyone would like to make regarding measurable 
objective criteria. 
Thanks
L
Lynne S. Padgett, Ph.D.
Hospitalist/Health Psychologist

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